WNC Independent Labs, LLC ("WNCIL") sends text messages to customers and team members who opt in. Messages include: appointment confirmations, appointment reminders, "your report is ready" notifications with a secure link, service follow-ups you request, and on-call/safety alerts for WNCIL team members.
You opt in by providing your mobile number and agreeing to receive texts when scheduling service with us (by phone, online booking, or in person), or — for team members — when enrolling in on-call notifications. Consent to receive text messages is not a condition of purchasing any goods or services.
Message frequency varies based on your service activity — typically 2–6 messages per scheduled appointment (confirmation, reminder, report delivery).
Message and data rates may apply according to your mobile carrier plan. WNCIL does not charge for text messages.
Reply STOP to any message to cancel. You will receive one final message confirming your opt-out, and no further messages will be sent. You can re-subscribe by texting START or by asking us during scheduling.
Reply HELP to any message, email service@butlercore.com, or call 828-552-5174.
Your mobile information is handled per our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Carriers are not liable for delayed or undelivered messages.
We may update these terms; the current version will always be posted at this address with an updated effective date.